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Offline since the weekend

Good day, I wonder if you could assist?


My FreshPhone account went offline over the weekend and refuses to connect.


I am running:

Fiber (WebAfrica) on a ZyXEL router.

Yealink W52P and can remotely connect.


I have tried:

replacing the Server Host with: 41.221.5.251

adding proxy as: 41.221.5.251:5060


Still, the device shows OFFLINE in FershPhone and "Register Fail" in Yealink.


Has anything changed?

kind regards

Aubrey Kloppers


Hi Aubrey


It looks like your device is online and registered on a W52, I see that you have also made calls since this forum post was sent through. Please confirm if all is in order

100% back up and running.  Thank you Fresh Man

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