I am struggling to buy airtime since Tuesday. I was able to topup with R100, but needed more. I get the same error message that the screen was unable to load after I have typed in my card details.
Please assist. I need airtime urgently.
Thanks Fresh Man. Is there any other way to buy airtime? I am probably going to run out today.
I today experienced the same problem. How did you resolve it?
I have been trying to load airtime since lunchtime yesterday. The payment portal appears to be out of order.
I'm also experiencing the same problem .and its frustrating .
Has anybodies problem been solved? I still can't buy airtime. Any other VOIP suggestions?
Hi Gawie, I unfortunately cant read the details of your screenshot. I went to my account details and just made an update but I am not entering any bank account details.
Hi all, my issue has also been resolved now. After reading Gawie's screenshot above, I checked my account details. My email addresses on my account and billing details matched but I still couldn't make a payment. Then I noticed my phone number on the billing details was missing the initial '0'. Once I put this in, my payment went through.
I again added all my information and updated it and yes, after a few times doing it, I have been able to buy airtime again
Hi, I see that my RICA status changed. Why is that? I have uploaded my ID again....
Kindly advise if you are still experiencing this problem.
Problem solved, thanks for your prompt assistance.