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Unable to purchase airtime

I am struggling to buy airtime since Tuesday. I was able to topup with R100, but needed more. I get the same error message that the screen was unable to load after I have typed in my card details.


I have send mails to and, but didn't get any assistance. The mail to was returned as undeliverable!

Please assist. I need airtime urgently.

1 person has this question

I again added all my information and updated it and yes, after a few times doing it, I have been able to buy airtime again

Thank you for your patience,

Please be advised that the Paygate problem has been resolved and you can now top up your airtime.

I have been trying to load airtime since lunchtime yesterday. The payment portal appears to be out of order.

Hi Noblec551

Kindly advise if you are still experiencing this problem.


Problem solved, thanks for your prompt assistance.

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