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Sign up for a Fresh Phone Account but haven't received an email with a code

Hi


I'm trying to register an account but I'm not getting the verification email with the code.


Thanks

George

1 person has this question
11 CommentsSorted by Oldest First

Okay so I tried a 3rd email and this time it did send me a verification code.


This isn't an email account I want to use though. Is it possible to change somewhere?

Hi George


Which email account would you like to use? Have you checked your Spam folder for emails from us?

Hi


All sorted. Thanks very much for the assistance.


Kr

George

Hi George,


Thank you. 

I am also experiencing this problem. I can't get past the first page because no code is sent to the email address specified.

Hi Neil,


I hope you are well. Please check your spam to see if the email is not automatically being sent there. 


Thank you. 

Checked spam folder, it is empty.

Hi Neil,


Is there anyway you can try using another email address to see if the issue persists. I think it could be your email server rejecting the email. 


Thank you. 

Hi


I used a completely different email and it then did work for me. 


Fresh Phone then reset my account to the email address I wanted.


Kr

George

sorted, thanks all.

Hi Neil,


Thank you. 

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