I created a freshphone account for me and my wife. My wife (from Freshphone) can phone my freshphone number but I can't phone her.
Some numbers I can phone direct (ie. 012, 082, 073) but some I have to change to +27, and visa versa. Some +27 numbers I have to change to (0).
I hope you are well. Please advise on how you are dialing the numbers and also what application/device you have registered the account.
Hi Fresh Man,
I am using the Zoiper Premium Android app.
I have dialed the numbers straight from Zoiper. (Zoiper imports all your contacts)
Some work others don't. I have also tried to dial the number manually from the keypad to see if it makes a difference, but with no luck.
Please see the screenshot below. You will see how the application is dialing the numbers and why they are failing. Please have a look at your contact list and edit the numbers accordingly.