This will be due to MTN using a much more expensive route to get to Harare. Freshphone has been designed to save calling costs. That being said, we can switch you to a Premium international route, which can will enable your account to be able to call over the expensive routes that mobile carriers use
I have put the request through to the board of Directors and I am waiting on feedback for the activation of Premium routing.
Zim calls would price like the screenshots below if we changed it to Premium ( PremiumZim )
The Directors have informed me that they have signed a deal with an International Provider that is cheaper than SA Premium International ie cheaper than your mobile phone. This will be added to Freshphone users across the board in about 2 working days. Hope you can bear with it until then.
Cool...will wait for the new route.
I haven't forgotten about you. I am just waiting on the Directors to officially pass the new Call Plan. I will let you know as soon as it has been implemented.
Thank you for your understanding.
Tweaks have been made to the international routing. Please advise if you issue still persists
Thanks, Voice call quality is now much better. Keep up the good work