I have had my fresh phones account for some months now and I have made some calls successfully. The strange thing is that my R5 calling credit is not finishing, there are also no records for the calls I made and received in the call history.
My worry is I might get a surprised big bill later on.
Do you definitely have the account that ends in 34 installed?
On your handset, does it show INT 1 or INT 2? Could you also please send me a screenshot on the number assignment.
I would make these changes.
Cool just test if everything is in order