My connection works fine using a Grandstream HT801 VOIP adapter. My problem started when I tried to add a second account using a second adapter.
When I reboot the adapter (or toggle "account active" off and then back on) the Freshphone dashboard status goes "online" and everything works fine. But after between 30 seconds and five minutes it changes to "offline".This is not always on the second adapter. I have tried various combinations of the two accounts on the two adapters. The problem occurs on some wierd combination of account, adapter and LAN port. Clearly though there is some sort of conflict. Are there any settings on the adapters that could avoid this? Alternatively are there diagnostics on your server that could show what is happening?
Fair enough, thanks for your response. appreciate it
Yes, 3 phones connect to a main base and I am assuming the other bases are just charging and docking stations
Hi. I want to get a GRANDSTREAM HT801 and was wondering if it would work with a 3 phone analog wireless set. I would plug in the main base into the the grandstream and have 2 other satellite bases, would that work?
That is great news. Seems that your router was not handling NATting at all if keep-alive needed to be activated