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Caller cannot hear me

I have registered my account with freshphone, and I am currently using it with the Zoiper Android app. 

I have received 2 calls, that worked perfectly, but a subsequent 2 calls where the caller could not hear me besides a very mumbled "gurgle" as it was described. 

All 4 calls were minutes apart, and all while the handset was connected to my 100mb fiber line.

The phone is a Samsung S7 edge if that helps. 

Hi Dario,

I hope you are well. I see that you made a 7-minute call this morning. Does this issue happen intermittently or everytime you make and receive calls? Please advise what type of internet connection are you using for your Freshphone device. 

Thank you. 

Hi Yes I can make calls no problem and I can hear but the other person cannot hear at all, The 7minute call was me hanging on and as soon as the person answered they can hear absolutely nothing. 4mb Neotel Lte line while waiting for Fibre. However it was working well.

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