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I set my Freshphone account via Zoiper and I can make outgoing calls. I was notified that my Telkom landline number was ported to the Freshphone number on the 24/5/2017) but yet the landline is still working even though it should have been cancelled by Telkom.
If I dial the Freshphone number it rings on the Zoiper phone but if I dial my old Telkom number it still rings on the landline like normal.
Does this mean that the porting has not been done correctly?
I do see that your accounts is currently reflecting as offline from our side.
Please advise which device you are using and I will advise what needs to be done further.