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Incoming/outgoing calls not working.

I have set up my fresh phone account on my SNOM360 phone however on incoming calls I get sent straight to voicemail and outgoing calls my phone just displays: Disconnected. Not acceptable here.


The dashboard shows that I am connected and the phone does have a dialing tone. 


1 person has this question

Hi Tessa,


I have replied to you privately, please could you test and advise.

All outgoing dialled numbers have stopped working recently (2 weeks) with the message 'Not acceptable here'.  I understand that it has to do with the SIP provider.

Kindly advise how this can be fixed, as these are all numbers that I have used regularly.

Thanks

I disabled RTP encryption and this fixed the outgoing call problem, however the incoming calls still persist to be an issue 

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