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Incoming/outgoing calls not working.

I have set up my fresh phone account on my SNOM360 phone however on incoming calls I get sent straight to voicemail and outgoing calls my phone just displays: Disconnected. Not acceptable here.

The dashboard shows that I am connected and the phone does have a dialing tone. 

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I disabled RTP encryption and this fixed the outgoing call problem, however the incoming calls still persist to be an issue 

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