The ported Telkom number shows in the DID Manager panel, but if the number is called there is no response/ not available.
I believe the routeing issue has been amended by
Please let us know if you have any other queries
I tested the number on my side and the number rings, I did not receive a message stating the number is not with us. Please test the number and advise if the issue persists.
Issue resolved many thanks to Fresh Man
If I try dialling your ported telkom number now from a cellphone and it worked but from a telkom landline it did not so it looks as though the issue is with telkom's routing of that number. I have informed our porting department and they will follow up.
I've answered your question on the private ticket you submitted.
You could get an ATA adapter or a VoIP phone.
When dialing my ported number, why would the voice message answer that my extension is unavailable, but it reads a number back which differs from my SIP ID? The same number as my SIP is read, except for the last digit incorrectly being zero.
I will create a private ticket so we can discuss this issue further.
Please advise on what information they need from us.