I bought a Yeastar TA100 Analog Telephone Adapter today. I want to use my existing analog phone with my FreshPhone account.
Unfortunately I have not been able to figure out what settings I need to configure (see user manual here: http://www.yeastar.com/download/Yeastar_TA100&TA200_User_Manual_en.pdf)
The user manual contains detailed screen shots of which settings are available.
At some point the FreshPhone website indicated that TA100 was successfully registered (under "Device Status"), but I was unable to make or receive calls.
I did a factory restore and have since then not been able to get my TA100 to connect.
The settings that I have configured are as follows:
IP Blacklist: all entries removed
Time Zone: 2 South Africa Time
NTP Server: ntp1.freshphone.co.za
FXS Port Settings
User Name: 2787xxxxxxx
Authentication Name: 2787xxxxxxx
DID Number: . (matches everything)
Any suggestions would be greatly appreciated.
That is great news, happy calling!
Thanks for the follow up.
Yes I did manage to get it all set up. I think the problem was related to the codec. I had to buy a G.729 license from Digium in order to get the G.729 codec to work.
We have has a look at your account and see you have a successful call outbound at 21:31pm
Can you confirm that you managed to resolve your enquiry?
If not, please let us know and we can have a look at possible solutions.
I managed to get my Yeastar TA100 to connect to FreshPhone, but when trying to make a call, I get a busy tone (short beeps).
When trying to call my FreshPhone account, I get the "The person at extension 87.... is unavailable" message.
I get the following status on my FreshPhone Dashboard:
Device Status Latency Phone Device IP Address Online 24ms (Excellent) TA100 126.96.36.199 196.x.y.z (5099)
Why could the reason be for not allowing calls to be made or received?