Log into the TMS https://tms.freshphone.co.za, click the DID Manager, and click the "Port My Geographic Number"
Hi does the Telkom number need to be active when you port the number.
Thank you for your query.
Yes, the line needs to be active in order for us to process the port application. Telkom will reject the port if the line is cancelled or is in the process of being cancelled.
If the line is not active, you will need to re-instate the line before we are able to process a port application.
I will create a private ticket regarding your query.