Liquid error: undefined method `name' for nil:NilClass
Hi.
I have an account which has been working perfect. I have call Credit of R 103.00. I can dial out but cannot receive calls. The recorded message says, the user at 27*********** is not available. The DND is off. On the portal, it shows the Device is OFFLINE. Please assist.
Hi there
Please click on the 3 dots on the top right corner and click reset app if you are using the mobile app.
If you are using a handset please try to reregister the account on the device.
I have a SNOM300, on TMS shows device is offline. I can make a call from phone but cannot receive any calls. I have checked all the settings from this thread. Phone is connected via a Huawei LTE router on Vodacom
Hi Michael, have you tried this: http://help.freshphone.co.za/a/solutions/articles/17000056391
I changed the router to a B525 and turned off SIP ALG. I also gave the phone a static IP and then all worked well and still does.
Hi Micheal,
Thank you.
Aziz Hendricks
I have signed up for Fresh Phone and configured my Snom300 phone with the account. I am however still unable to receive calls on 0872300051.
Could you please let me know asap
3 people have this question