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Geographic Number Porting

Our Geographic Number Porting service will be available within 10 working days.


We will update this POST once ready.


Thank you for your patience.

11 people have this question
207 CommentsSorted by Newest First

Hi Lloyd


I have replied to you via a private ticket.


Thanks

I would like to order a geographical number, I am in western cape area. What is the process? Dankie

Hi  Chamunorwa


Please send a request to billing@freshphone.co.za.


Thanks

Hi fresh man. I am using the FNB sim card. How to I change it to 010 no'. Plz assist.

Hi Chris


The resubmission link is on the port rejection email that was sent to your friend.


If he cannot find it, please send a request to port@freshphone.co.za


Thanks

Where can I get a link to a "Resubmission Form"?


A friend has been instructed to resubmit his porting application, but does not really want to pay again since it was a Telkom fault


Thank you

Hi Peter-John


It is possible to move your geographic number from one account to another.


The cost to move the number is R150. Vat Incl.


Thanks

1 person likes this

I have a geographic number with FreshPhone and would like to port it to another FreshPhone account, is that possible?

Hi Alta 


Kindly advise on when you have received this sms, as Neotel has closed their prepaid division in August 2019.



Thank you

Hi Alta,


I will ask our porting department to assist. 


@porting please assist the client. 

Neotel closed their prepaid service. How do I port my neotel nr please advice.
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Hi Paul 


You may port your number away after a year, yes.



If I port my landline to FreshPhone and then in a year's time decide to move away, can I port this number to another service provider?


Many thanks.

Hi Chris


I have replied to you via a ticket.


Thanks

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