Setting up your FreshPhone account is really simple, follow these 6 simple steps to get started.
Step 1: Opening your account
To use the FreshPhone service, you will need to open a new personal account.
Your details will be automatically captured and your account registration process will be complete. Scroll up to the top of the page to see the “Registration Complete” notice and further instructions.
FreshPhone will send you a welcome email to complete your account setup process, as well as other important email notifications at a later stage.
Step 2: Logging onto your FreshPhone Account
Once Registration has been completed, a welcome email will be sent to your email account, follow these steps to log into your FreshPhone account.
Well done! You have now setup and logged onto your FreshPhone account.
Step 3: Navigating your FreshPhone TMS (Telephone Management System)
Step 4: Uploading RICA Documentation
Your FreshPhone account cannot be validated (by law) unless the relevant RICA documents have been submitted and approved. To submit your RICA documents follow these steps.
RICA validation usually takes up to 24 hours to be complete
Step 5: Redeem your FREE airtime voucher
When you return to your dashboard page, the “billing and accounts” section should now display calling credit of R5.
6) The next step is to setup your VoIP Client (also known as SIP Client). Some of the options include:
device offline, despite all settings conforming to the example given
Which device are you referring to?
The signup page tells me there's something very wrong with my email address when trying to signup with a gmail address...
That would mean it was unable to send a mail to that address, It seemed to work on your Outlook address
Is this the only phones that you can use on Freshphone? Zoiper, Huawei or Yealink?
Any SIP Enabled VoIP phone can be used, including Snom, Grandstream and a whole bunch more