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SIP Phone Settings

What are the settings for SIP Phones and compatible devices?

4 people have this question

Registration Server / Server Host =
Registration Server Port / Server Host Port = Port 5060
Register Name = your account number starting with 27 – check your dashboard to confirm
User Name / Authentication Name= your account number starting with 27- check your dashboard to confirm
Audio codec =G729 backup codecs are iLBC and/or GSM
Time Server / NTP Servers = 
Network should be set to DHCP (This is the default)

1 person likes this

Ok I can dial out, phone is registered,, but no calls coming in, since no data, but I have a voucher?

If your phone is registered then you do have data

Hi David

It looks like it is working now. 

My VOIP phone is asking for FreshPhone's server address - where do I find this?

is this the registration address?

Any reason why when i call this number off my yealink b60 unit they cant hear me 0114579900

Hi Tyrone

Send a mail to with an example no older than 4 hours, (exact time of call please) We will run a SIP trace and see why there is no audio

I want to port my old landline.Where do I start ?. i have an account and My FICA is in order/

Please see section on Porting your number.

I had unmber before and accidentally i removed it and now I have another one is the a possibility that I can port it

Do you have another Telkom number you wish to port over to Freshphone?

can you change the default SIP port of 5060 ?

I could possibly do this, but why? I can do it through my laptop. What is this all about?

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