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SIP Phone Settings

What are the settings for SIP Phones and compatible devices?


4 people have this question

Registration Server / Server Host = sip1.freshphone.co.za
Registration Server Port / Server Host Port = Port 5060
Register Name = your account number starting with 27 – check your dashboard to confirm
User Name / Authentication Name= your account number starting with 27- check your dashboard to confirm
Audio codec =G729 backup codecs are iLBC and/or GSM
Time Server / NTP Servers =  ntp1.freshphone.co.za 
Network should be set to DHCP (This is the default)


1 person likes this

I want to port my old landline.Where do I start ?. i have an account and My FICA is in order/

https://www.freshphone.co.za/frequently-asked-questions/


Please see section on Porting your number.

I had unmber before and accidentally i removed it and now I have another one is the a possibility that I can port it

Do you have another Telkom number you wish to port over to Freshphone?

My VOIP phone is asking for FreshPhone's server address - where do I find this?


is this the registration address?


can you change the default SIP port of 5060 ?


I could possibly do this, but why? I can do it through my laptop. What is this all about?


Ok I can dial out, phone is registered,, but no calls coming in, since no data, but I have a voucher?

If your phone is registered then you do have data

Hi David


It looks like it is working now. 

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