What are the settings for SIP Phones and compatible devices?
Registration Server / Server Host = sip1.freshphone.co.za
Registration Server Port / Server Host Port = Port 5060
Register Name = your account number starting with 27 – check your dashboard to confirm
User Name / Authentication Name= your account number starting with 27- check your dashboard to confirm
Audio codec =G729 backup codecs are iLBC and/or GSM
Time Server / NTP Servers = ntp1.freshphone.co.za
Network should be set to DHCP (This is the default)
I want to port my old landline.Where do I start ?. i have an account and My FICA is in order/
I had unmber before and accidentally i removed it and now I have another one is the a possibility that I can port it
Do you have another Telkom number you wish to port over to Freshphone?
My VOIP phone is asking for FreshPhone's server address - where do I find this?
is this the registration address?
can you change the default SIP port of 5060 ?
I could possibly do this, but why? I can do it through my laptop. What is this all about?
Ok I can dial out, phone is registered,, but no calls coming in, since no data, but I have a voucher?
If your phone is registered then you do have data
It looks like it is working now.
Any reason why when i call this number off my yealink b60 unit they cant hear me 0114579900
Send a mail to email@example.com with an example no older than 4 hours, (exact time of call please) We will run a SIP trace and see why there is no audio